"I looked at a lot
of sites, looking for parts and begging for coaching on maintenance. Your
site is the best I have seen. Parts and info. Just great" Carl,
Chapel Hill, NC
Frequently Asked Questions
- Why should I buy VOLVO parts on the
Internet instead of going to a local vendor ?
- How can I get a printed copy of the
- I need to understand how the Catalog
works, how can I be sure the part will fit on my VOLVO ?
- What is the difference between
"New", "Used" and "New OEM" VOLVO parts
- I have a specific question
about a specific part I found on the site
- I know what is the problem
with my car but I can't find the part needed on the web site
am not sure what the problem is or the part I need to fix my VOLVO
you have parts for Volvo trucks, buses, boat engines or other Volvo
are great, but what about the quality of the products ?
is the warranty on the parts ?
if I am not satisfied, will I get my money back ?
I have a problem with my order, can someone take care of my problem
long does it take to receive the parts ?
you ship outside USA and Canada ?
I have to pay sales taxes or duty on my purchase ?
I go to your location to pick-up parts ?
don't have a credit card or a PayPal account, can I pay by check, money
order or cash?
paying with PayPal I don't see the whole content of my shopping cart,
but the total amount is correct. Is this normal ?
need to view my shopping cart
- I wish to report a problem
with the web site
all other questions click here
Satisfaction is our Goal
parts meet or exceed VOLVO specifications.
you are not satisfied with the quality of the part received,
your purchase will be refunded
have a warranty of 1 year (same as VOLVO dealer warranty)
more about quality, warranty and return policy
Checklist Before Paying
- All parts have
a warranty of 1 year against manufacturing defects.
- The warranty above
is voided if the part was not installed correctly, if the failure is
due to an abusive use, or due to a defect on a related part. We ask
for the cause of failure before refunding to improve our products.
- Read more about
the differences between Used and New parts.
Return and Refund Policy
- If you are not satisfied with the quality of the product
received, simply return it and you will get a full refund of the original
amount paid, if the product is returned in good condition.
- If you return a product because it is not needed anymore,
it was found elsewhere or for any other reason, you will get a partial
refund. The shipping cost will not be refunded.
- We do not refund before the product is returned and
checked in good condition. If the product you received is badly damaged
and not worth returning you must contact us for instructions.
- If you never received the order and the shipping delay
is well over the delivery time suggested in the shipping
table above you will be either refunded or the order will be shipped
- The refund is processed via PayPal and you will receive
an e-mail confirming when the refund is done and the amount refunded.
- From the time you receive the refund confirmation e-mail,
it can take up to 5 business days before the refund shows up on your
credit card statement
- You need to return a product now? Click
here to get the customer service page with complete return instructions.
How to pay for your order
- We accept all major credit cards.
- You can also pay with the funds in your PayPal account
if you have one.
- Note that you don't need to open a PayPal account for
direct credit card payment, but PayPal is still used to validate the
card and your identity.
- When paying with PayPal, your purchase will be described
on one or two lines only. You will not see the whole content of your
shopping cart but the total amount is correct. This is completely normal.
We receive the whole shopping cart separately and you will receive an
email confirmation of your order with the detailed description of your
order within 24 hours.
- We do not accept checks, money orders, certified
checks, cash, or any other form of payments. However you can
make an echeck payment via PayPal.
When an image containing more than one
item is displayed, the item number gives the position of the part in
the image. Note that the images usually don't show exactly all the products
listed below. In many cases the image is a general representation of
the part category listed below, intended to help you find what you are
looking for faster. For example, we put only one picture or icon of
a spark plug and list below all the spark plugs we carry in stock. If
you see a picture item not listed in the table, unfortunately
we don't have it in stock anymore, or it could be listed in another
Short text description of the part. Some
parts are hard to describe and various English terms are used to designate
the same thing. Please ask for any clarification.
LEFT side is the DRIVER side in North America.
RIGHT side is the PASSENGER side in North America.
The model(s) on which the part was originally
fitted. Some examples are explained in the table below. To learn
about the different models, trim levels, engine combination, and how
many were produced, visit the VOLVO Models Information page.To know more about
your specific car, for example what type of engine you have, please
visit the Vehicle Identification Plates page.
||when nothing is written in the "model"
column, the part will fit ALL models
||fits the 242 model ONLY, i.e. 200
series 2 door models
||fits both the 242 and 244 models
(2 and 4 doors 200 Series)
||fits any model with the B230 engine,
including B230F and B230FT Turbo
||fits any model with the M46 transmission
||the part is made by Cibie and will
fit all models that originally came with a Cibie part
||fits all sedans, cars with 2 or
4 doors (not station wagon)
||fits the station wagon
Applicable years during which the part
was originally fitted by VOLVO. The table below shows a few examples.
Get more information about the production
years of your car ...
||When nothing is written in the "year"
column, the part will fit ALL years
||the part fits cars produced up to
1980, INCLUDING 1980
||the part fits cars produced from
1981 to 1985, INCLUDING 1981 and 1985
||the part fits cars produced from
1986 and after, INCLUDING 1986
||the part fits only cars produced
Identification number of the part. It is
either the original VOLVO part number or a number we invented.
Type - Part Condition
New Aftermarket Parts (NEW):
- New parts are aftermarket parts built
by an independent manufacturer like NGK, Bosch, Scantech, Swedish
Car Parts and others. Sometimes they are exactly the same parts you
would get from a VOLVO dealer. For example Bosch ignition parts come
in a Bosch box instead of a VOLVO box, but they are exactly the same.
- New Parts are guaranteed for 1 year
- Most new aftermarket parts, including
all lights and lenses, are shipped from Chicago, Illinois by UPS or
by mail for small items. A tracking number will be provided for UPS
shipments. No tracking number for mail shipments. See
shipping table below for details..
- Delivery time for new aftermarket parts
is less than 1 week for 99% of the orders shipped to the USA.
New OEM VOLVO Parts (NEW OEM):
- New OEM parts are genuine VOLVO replacement
parts supplied by an authorized VOLVO dealer. They are OEM
original VOLVO parts and exactly the same as the part you
would get from your dealer. They usually are shipped in the original
blue VOLVO box.
- New parts are guaranteed for 1 year.
- New OEM VOLVO parts are shipped from
Montreal, Canada, by Air Mail, Expedited Ground Mail or UPS. No tracking
number will be supplied (except UPS shipments). Delivery time is 1
week on small items and up to 4 weeks on big items.
See shipping table below for details..
Used Parts (USED):
- We don't sell used parts anymore but
check our affiliate web site VLVcanada.ca
for a vast inventory of used Volvo parts.
- Price of the part in American dollars
(US$), shipping cost is not included in the price.
- To get a quote on shipping cost, click
the BUY button to add parts to the shopping cart (you can always remove
them later) and look at the line with the shipping amount, and the total
on the bottom line.
- The quantity you wish to purchase, set
the quantity before clicking on the BUY button. By
default it is set to 1.
- To remove an item from the shopping
cart, set the quantity in the shopping cart to 0 then click
Duty, Exchange Rate
- No sales tax is charged
- All parts are shipped from USA.
- There are no "handling
- The total of your order equals the
total price of the parts + shipping.
- The prices in the Catalogs are in
American dollars (US$). Your credit card will be charged in US dollars.
If you wish to know the conversion rate for the Canadian dollar we
suggest you try The Universal Currency Converter web site. The current
rate for the Canadian dollar is almost 1.00, basically it the same
price in $US or $Canadian. The final price paid on your credit card
bill is about 2% higher than the $US price listed. The credit card
company usually takes around %2 on the conversion.
- All parts are shipped from USA
to Canada. 5% GST and a $5.00 CDN handling fee is to
be paid to the postman on delivery. A delivery notice is posted on
your door if you are not present at delivery time. You can usually
pick up the box yourself at your local post office or wait for another
- Outside USA and Canada:
- we do not ship parts outside
USA and Canada.
- If you are traveling to USA or Canada
and want parts to be shipped to your hotel, we cannot guarantee
you will receive them in time before you leave. In the past we experienced
many problems with shipping to hotels and other temporary place
of residence. We refuse this type of order now.
- if you have the order shipped to a 3rd party exporting
service, for example a drop off location in Miami to have it re-shipped
to Latin America, we are responsible for shipping the order to Miami
only. We will not provide any special assistance, for example
special invoices for customs purposes or other documentation. In
the past we experienced many problems with shipping to 3rd party
exporters and we refuse this type of order now.
- In short, if you are not a resident
of USA or Canada we prefer you order parts elsewhere unfortunately.
- Shipping cost is not included in the Catalog
price. To have a quote on shipping a specific part simply click
on BUY to add the part to your cart. The shipping cost is computed in
the shopping cart.
- You can't come to our location to pick-up
parts in person and save the shipping cost. We are fully "internet
and shipping" oriented and we don't currently have facilities to
safely welcome customers for order pick-ups.
Shipping Method - Delivery time
- Tracking Number
Type of Part
Time to continental USA*
|New Parts for 1975 and later models
including 240, 740, 940, 850, V70, S60, ..
|| UPS Standard
US mail (small items)
|| Yes for UPS shipments
No for mail shipments
||2 to 5 business days
|New Parts for vintage models including
the 544, 122, 1800, 140, 164 Series
||North Charleston, South Carolina
|| UPS Standard
|| Yes for UPS shipments
No for mail shipments
||2 to 8 business days
- Delivery times are approximate
and are not guaranteed.
- We do not guarantee you will get
a tracking number to track your order.
- We ship parts anywhere in the
USA and Canada. We do not ship to other countries.
When Receiving the part(s).....
- If the box looks obviously damaged, do
not accept it. You must mention to the person delivering the package
that you are refusing it because it is damaged. The part will be returned
here and you will get a full refund.
- If you accept the box and you realize
after inspection that the part was damaged in shipping
please do not return it. Keep the part in its original box
for possible inspection by UPS. You will get a full refund for your
- More about our
customer service, return address, refund policies, request order status
Why Shop for VOLVO Parts on the Internet?
There are many reasons to shop on the Internet when you compare with
other sources of VOLVO parts:
- The prices are
very competitive and the quality is the same or better than elsewhere!
If you think the prices are too low to be true, and have doubt about
the quality of our products, please read our quality
and warranty statement.
- You can't actually
shop and browse VOLVO parts elsewhere. Most stores, including VOLVO
dealers, don't allow customers to browse and look at the actual parts
before purchasing. When they do, at places like Auto Zone for example,
they have a very limited inventory of products for VOLVO's. Most stores
don't have a Catalog of the products they offer.
- You don't have time to shop for VOLVO parts by calling 2, 3,
or 4 different car parts stores, dealers or recyclers and arguing with
a sales person who knows nothing about your VOLVO. Trying to explain
on the phone or in person what is the part you need can be very frustrating.
- When you own an older VOLVO model like
a 740, 240 or older, even the VOLVO dealer staff don't know much about
your car! Instead of taking the time to search and learn to help you
find the parts needed, they will simply pretend the parts are no longer
available and ask you to go elsewhere ! They make more money selling
new cars and doing service work !
- The nearest VOLVO parts supplier might
be too far away from your home, or open only at specific hours not compatible
with your work schedule.
- Without leaving the comfort
of your home or office, you can use your computer to shop for the parts
you need and save big on quality VOLVO replacement parts
Order any time of the day and night. You decide when it is the right
time for you.
Printing the Catalog
or a Single Page
- Print a page or the whole Catalog for use away from
the computer, closer to your car.
- First make sure you are viewing the whole site by clicking
- On the navigation bar, click
Parts Search to view the different VOLVO models available.
- Find your VOLVO model and click the corresponding
picture or underlined text . For example for the VOLVO 740, 760
or 780 parts Catalog, click on the image or the text below:
- This opens the Table of Contents, listing
the different Catalog sections.
- Use your web browser to print the pages
on your printer.
With Microsoft Internet Explorer go in 'File' and 'Print...'.
With Netscape go in 'File' and 'Print'
- Check to select options "Print
only selected frame" and "Print all linked
documents". This will print the table of content (toc.htm)
and all sections of the Catalog (files Section_1_1.htm, Section_1_2.htm,
- A page number is shown at the bottom of
each web page. The page number is useful when ordering by phone.
- We sell exclusively parts, accessories and manuals
for most Volvo passenger car models sold in north America,
from 1956 to today.
- We don't sell parts for other Volvo products
like trucks, buses, boat engines (Volvo Penta), machinery, ..
Finding what is the problem
with your car and the part required to fix it
This web site is operated as a self-serve vending machine. In the past
we tried helping customers troubleshooting their cars by exchanging emails
and phone calls. However we reached the conclusion that just like a doctor,
we can't be efficient and professional without seeing the "patient".
If you phone your local repair shop they will have the same answer "bring
it in and we will have a look at it". Also like any other car part
store, we can't provide advice on how to install the part, technician
are there to do this job.
Let say that following our advice a customer purchases and replaces a
part on his car but it doesn't fix the problem. The customer will typically
pretend it is our fault, even if we never saw the car and he could have
mis-described the problem, and will request a full refund, including the
shipping costs. At the end, we are being guilty of trying to help and
we loose money!
Where you can go for help:
- Purchase a repair manual from this web site. We have very good manuals
for most Volvo models. They are a very good investment that will make
you save a lot of money on repair bills.
- Check on the internet the various Volvo owner's web sites like BrickBoard.com,
Those Volvo community's main purpose is to help owners repair and improve
their car and you will easily find people who experienced the same problem
and will volunteer helpful hints.
- Consult with a local technician, preferably with Volvo experience.