Request a confirmation of your order

Request a confirmation of your order if you are not sure the transaction completed correctly or you need a copy of the invoice.

YOUR PAYPAL RECEIPT SHOWS ONLY A SHORTENED DESCRIPTION OF THE FIRST PART PURCHASED, BUT THE TOTAL AMOUNT IS CORRECT. THIS IS NORMAL! WE GET THE WHOLE SHOPPING CART FROM A SEPARATE SOURCE.

Note that it can take up to 24 hours before your order is processed and verified. If you place an order during the weekend, the email confirmation won't be sent before Monday.

Name
E-mail
Order ID

PayPal Invoice ID (e.g. 40001696)

If you don't have the information we will find your order based on your name and e-mail address.

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if this form doesn't work send an email to service@vlvworld.com



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